Frequently Asked Questions

Does my child need to be of age by the beginning of the program?

In Cumberland, Comox and Courtenay, children need to be of age by December 31st of their enrolment year, and in Campbell River, children enrolled in our Early Years Program must be 3 by September 1st and Forest Buds must be of age by December 31st.

Is there a foul weather plan?

In regards to rainy and snowy conditions, there’s a motto in the Forest and Nature School community that says, “There is no such thing as bad weather, only bad clothing!” On many days where adults might prefer to stay indoors, we will be out enjoying nature in all her glory. As long as children are dressed appropriately, there is little that can deter them from having fun outdoors, and these more difficult weather days are the days that build resilience, perseverance, a sense of accomplishment, help our group bonds grow stronger through a shared experience and help us appreciate milder weather days that much more! Having said that, if Environment Canada issues a “Wind Warning” for our operating day, our Location Managers will send out an email, text and/or phone call by 8am for our Early Years Programs and 12pm for Forest Buds to notify about an alternate location. Depending on the temperature and severity of the storm, programs may relocate to an open field where there isn’t a risk of falling trees and limbs, or to a nearby indoor location. In either case, educators will continue with appropriate activities (nature-inspired crafts, activities, songs, stories, games, etc.) for the session. On occasion, our Early Years Program’s day will be shortened (with an 11am pick up) so children leave the morning with a positive experience of playing outside no matter the weather. Before our Early Years Program begins for the school year, we hold a Parent/Guardian Information Session that will discuss appropriate clothing, wind warning and severe weather practices, as well as other relevant information.

How is wildlife safety handled?

Every morning before the program starts, the Program Director logs onto Wildlife Alert Reporting Program (W.A.R.P)  to investigate the most recent reported wildlife activity. If there has been a sighting, the Location Manager will be notified, and if an alternate location is necessary all families will be alerted by 8am for our Early Years Program and 12pm for Forest Buds. While we are in the forest and/or on the beach it is very unlikely that we will encounter a bear and/or cougar. However, our Nature Educators are trained in Bear and Cougar Aware Training by Conservation Officers and carry the supplies needed in the case of an encounter. All children are taught our number one rule (“Stay Together!”) and our Early Years forest friends will receive age-appropriate bear/cougar awareness training from a conservation officer at the beginning of the school year. Our Nature Educators will practice the safety protocols with the children regularly.

Are washrooms available?

Yes. We carry a small, self contained portable camping toilet that is cleaned and sanitized off-site at the end of each day. Our “forest toilet” features high-density construction making it strong and durable enough to handle the requirements of our program. It has a 12-Litre freshwater capacity that provides 50-flushes without recirculating – more than enough for up to 16 forest friends in a 3-hour time frame. Due to its compact size, it is ideal for children aged 2-9 years old and easily fits inside our wagon that we trail along with us each day, so the toilet goes where we go! The porta-potty is only used by the participants of our program, and have hand sanitizer as well as a hand washing station for after use. In our Comox location, we are able to use the bathrooms at the Filberg Park if/when we are close by, and in our Campbell River location, we can use the bathrooms at the Sportsplex if/when we are close by.

How do you handle food allergies/sensitivities?

Our online Enrolment Form includes a section to list your child’s food allergies/sensitivities. If there is an allergy, Hand-In-Hand Nature Education will email a list of the food allergies to all of the parents/guardians in the group, and request that those foods not be sent with their child at snack time. Sensitivities are noted and on occasions when we share food together (potlucks or celebrations), we inform the whole group about those sensitivities. As our forest friends do not share snacks brought from home, we do allow families to send snacks that another child may be sensitive to (such as gluten or dairy).

What kind of gear does my child need to participate?

Due to the environments that HIH operates in, with consideration for the safety, comfort and enjoyment of our forest friends, we require the following personal gear for each child:

  • Waterproof, breathable rain gear (2 piece jacket and pants (ideally without shoulder strpas), please no one-piece “Muddy Buddy” style rain gear because it creates challenges when toileting outside.)
  • Insulated winter jacket and snowpants
  • Insulated water proof boots (neoprene style or rubber boot with wool/felt liner)
  • Thermal clothing (layers of multiple thickness in wool, fleece or polypropylene) close to skin for wicking away moisture to prevent overheating/cooling – no cotton
  • Hats for sun and toques for cold
  • Multiple pairs of mittens/gloves: waterproof mittens, “toaster mittens” (snow/ski mittens), thin “magic” gloves, etc.
  • Resealable bag (such as Ziploc) with extra underwear, thermal socks, long sleeved shirt and pants suitable for the season
  • Backpack of sufficient quality and comfort that your child can carry for distances of up to 500 metres at a time, and walks of up to 30 minutes long (must include a chest strap)
  • Whistle, attached to the outermost layer of clothing
  • RED is the preferred colour choice for outwear, for it provides the greatest contrast with the surrounding green forest.

For those with children registered in our Early Years Program, please note that Gear is discussed in length at our Parent/Guardian Information Session that is held before the start of the school year.

Do I have to register for the entire session?

Yes. Our Early Years Programs is offered as a school year program, and our Forest Buds are offered in seasonal sessions varying from 8-12 weeks long. If these commitments are too long, you may be interested in our Spring Break and/or Summer Camp Programs instead.

What is your cancellation policy?

Early Years Program: Hand-In-Hand Nature Education requires one month’s written notice to withdraw your child. Notice must be provided on the first of the month prior to the month requested (e.g. to withdraw for November 1st, written notice is required no later than October 1st). Withdrawals are not accepted after April 1st.

Forest Buds Program: Hand-In-Hand Nature Education requires written notice and withdrawals are not accepted after the seasonal session’s halfway point.

How frequently are payments made?

Early Years Program: Payments may be paid monthly, in full for the entire school year or any other arrangement in between those two options that is most convenient for you.

Forest Buds Program: Full payment is made upon registration for our seasonal sessions.

To register, I’m asked to send a non-refundable e-transfer. If there are no spaces available, do I get this payment back?

Yes, in fact if there are no longer spaces available in the program you are registering for, your e-transfer will not be deposited and you will be contacted to see if you would like to put your child on our wait-list.